Honeywell Systems




Access Control
Video Surveillance
Integrated Security
Vindicator® Technologies
After Hours Service

To obtain after hours support, your site must be under a current Service Support Agreement (SSA) or Enhanced Software Support Agreement (ESSA). All current agreements have been provided with instructions and a unique site id number which provides access into the after hours queue.

The after hours service option is only for “emergency service”. “Emergency service” is defined as: “Your system is down and/or people are locked out of the building.”

If you do not have an after hours SSA or ESSA agreement, please call technical support @ 1-800-323-4576 during normal business support hours Monday through Friday 7:00 AM CST to 7:00 PM CST excluding holidays.

Inquiries on how to obtain a Service Support Agreement can also be provided by your Inside Sales Representative @ 1-866-203-4866.

If you would like to email HIS technical support, please send it to: Your email will be answered within 1 business day.